In decades of work with Asian, Mid Eastern and Asian managers, there seems to be a common thread of things that non US based folks have a problem of grasping, understanding and accepting about their US based confreres. Here are the top 3 in my experience
1) The ease with which US based managers leave to promote their career.
Of course, people all over the world do so, but apparently with more of a sense of shame. The ease with which this happens causes lack of personal trust because “Bill may not be here in the long run, so his judgement is suspect”.
2) Our way is the “right” way
There is no lack of culturally sensitive people based in the US. However, either due to sheer power stemming from the US corporate or due to size or some national psyche, US managers tend to look at other people’s ways of doing business as eccentric quirks, while their behaviour is the right way.
“Ok guys”, said Bill, “stop arguing and let’s meet half way”….the “right way”, thinks Bill.
3) Using Legal means to bridge trust issues
In many parts of the world, you build trust with people and do business, with Legal providing some artillery cover where absolutely needed. It is common practice for US based managers to take huge risks doing business with people they do not know or trust, hedging their risks by legal means. This flabergasts people all over the world.
Bill ended his meeting with Francois and texted his Legal VP: “I’ve done my part-just finish it up”.