Israelis have a unique communication style, and it is not easy to cope if uninitiated. If you interface/interact with an Israel based organization or sub-unit, you may find these tips useful.
This post is compact. I have chosen major five characteristics of their communication style, and suggested coping strategy.
- Israelis tend to interrupt one another. When someone talks, airtime is shared. This is due to both impatience and the perceived “right” tribal members have to burst into one another’s words. The only way to deal with this is to join the brawl.
- Israelis argue a lot, about anything, all the time. Argument is seen as an affirmation of commitment. They also change their minds on a dime. I suggest learning the value of this form of discussion-creativity, paradigm smashing and refinement of complexity. Once you see the value, it’s easier to join in. You need to accept strong emotions as a natural part of working with the tribe.
- Israelis may speak Hebrew among themselves when others are in the room, especially on con-calls. It may be because they are arguing , explaining to one another a lost point, or planning a reply. It is fair enough to ask for (demand) an English only rule. There won’t be any push-back.
- Communication appears chaotic. Israelis don’t follow agendas well. They ramble, divert, jump back and forth, and open issues that appear to have been decided. However, there is rhyme and reason to this “apparent chaos”. If you sit back for a few meetings, you will notice that things get done, albeit differently. Observe, appreciate and then join in.
- Israelis communicate best around crisis. Routine gets mangled and pooh poohed away. If you manage to advocate for discussing routine, you won’t be ignored. But you need to advocate, and not meekly. “That is not country for old men.”